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How to Setup Automatically Dropshipping Orders?

When you registered the CJ account, you may wonder how to deliver orders automatically. Here are some directions for you to achieve that. After these steps, CJ team will automatically handle the orders in your shop, ship for you and send the tracking numbers to your customers. Simple Directions: 1

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How to Transfer your Store from Old Account to New Account?

Store transfer is available on the CJ platform. You can transfer from account A (Old Account) to account B (New Account). Notes: All data and connections will not be transferred to account B (New Account), so you need to set everything again. If you want to transfer all data and connections, plea

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How to Place a Sample or Testing Order?

Prior to starting an online business, you'd better get as well prepared as possible. CJ supports placing testing orders so that you can be familiar with our whole order fulfillment process. The general steps are: 1. Find your ideal product on the home page; 2. Click 'Buy Now'; 3. Confirm the o

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How to Use Private Inventory?

The deduction of private inventory is really simple and smart. You can choose to deduct your inventory when you check your orders on the order confirmation page. The whole deduction process is as follows:1. Add Orders to Cart and Submit them. 2. Set Inventory Deduction. 3. Pay for Orders. 1. Ad

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How to Return Dropshipping Orders to CJ?

Out of some reasons, you might need to deal with the return requests from your customers. In this case, you would need to learn CJ's Refund Resend and Return Policy before dealing with the return requests. Please note that products can only be returned to our China warehouse and you have to open a

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How to Import an Excel or CSV Order?

If you do not have a store or website connected with our platform, your orders still can be dealt with through importing Excel Template manually. Here are the general steps. 1. Login in your CJ account> DropShipping Center > Imported Orders > Click the icon; 2. Click "Download" to downl

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How to Place a Manual Dropshipping Order to CJ?

CJ develops a feature that enables CJ customers to create orders on our platform with ease. Here are the general steps. 1. Go to Orders > Imported Orders > Click "Create orders" icon on the top right; 2. Select products in SKU List/All Products; 3. Fill in the shipping information; 4. Add to

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6 Order Status in Dropshipping Orders

Below are the six types of status of Dropshipping Orders: 1. Awaiting payment. 2. Pending. 3. Processing. 4. Dispatched. 5. Completed. 6. Closed. 1. Awaiting Payment. Unpaid orders will be listed in Awaiting Payment where you can find and pay for them whenever you're ready. But the inventory for t

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How to Open/Close a Dispute on CJ?

We would like to help your business grow, and we will be responsible for each dropshipping order from CJ. Here we summarize the steps for how to open a dispute for bulk purchase orders (begin with 'ZF') and dropshipping orders. Every order will be handled strictly under Refund, Resend and Returns P

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How does CJ Work and What is the Overview

CJ Dropshipping is a comprehensive website that helps dropshippers undertake their business in every aspect. Product sourcing, warehousing, order fulfilling, and shipping, literally every service of dropshipping can be fulfilled by CJ. In this tutorial, we will show you how to use these services on

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How to Combine Orders on CJ for the Same Receiver?

You can combine orders before payment when your customer places two or more orders and wants to receive them in one package. Besides, orders combination will save shipping costs. Here are the general steps:1. Selected orders you want to combine; 2. Check order information carefully; 3. Check it on

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How to Create an Automatic Order on CJ?

Still clueless about how to have your orders fulfilled by CJ? Here's a step-by-step tutorial for creating automatic orders: Main Steps: 1. Store Authorization. 2. Product Searching/Sourcing. 3. Product Listing/Connecting. 4. Add to Cart & Pay. To make things clearer, we have a flowchart a

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