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How to Get Tracking Numbers?

When an order has been successfully placed on CJ APP, you or your clients will need to know the status of the order. So the tracking numbers are necessary. Then how to get the tracking numbers? We summarize two situations for you. Here are the two situations: 1. eCommerce Stores connected to CJ A

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Find US & EU Suppliers for Your Dropshipping Business around Christmas | 3-7 Days Local Delivery

It's too late to prepare for Christmas, no time to waste on looking for products, creating pages, and testing products. So in this post, I am not going to show you what products are trending and suggest you guys list them. I just checked those products on our overseas warehouses and picked out th

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How to Buy Products from CJ US Warehouses?

You can refer to this tutorial if you want to buy products from CJ US Warehouse. Before reading the instructions below, please make sure you have chosen the inventory in US Warehouse. We prepared two instructions considering different conditions: 1. You already authorized your store to CJ. Yo

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Order Logs Available! Get All Your Orders' Status in Hand

For a better understanding of how CJ processes your orders, we added a feature for you to check the status of each order. With that feature, you can clearly know if we have prepared and stocked the products, or if we have shipped it out. The general steps should be: 1. Choose the order; 2. Click "

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How to Proceed When Shopify Orders Syncing Failed?

Shopify is the most commonly used platform for our customers. The integration between Shopify and CJ is well made. If you feel confused about why some of your orders haven't been synced to CJ, we collected possible reasons and solutions for you to check. The order can be synced as long as it me

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How to Setup Automatically Dropshipping Orders?

When you registered the CJ account, you may wonder how to deliver orders automatically. Here are some directions for you to achieve that. After these steps, CJ team will automatically handle the orders in your shop, ship for you and send the tracking numbers to your customers. Simple Directions: 1

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How to Transfer your Store from Old Account to New Account?

Store transfer is available on the CJ platform. You can transfer from account A (Old Account) to account B (New Account). Notes: All data and connections will not be transferred to account B (New Account), so you need to set everything again. If you want to transfer all data and connections, plea

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How to Place a Sample or Testing Order?

Prior to starting an online business, you'd better get as well prepared as possible. CJ supports placing testing orders so that you can be familiar with our whole order fulfillment process. The general steps are: 1. Find your ideal product on the home page; 2. Click 'Buy Now'; 3. Confirm the o

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How to Use Private Inventory?

The deduction of private inventory is really simple and smart. You can choose to deduct your inventory when you check your orders on the order confirmation page. The whole deduction process is as follows:1. Add Orders to Cart and Submit them. 2. Set Inventory Deduction. 3. Pay for Orders. 1. Ad

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How to Return Dropshipping Orders to CJ?

Out of some reasons, you might need to deal with the return requests from your customers. In this case, you would need to learn CJ's Refund Resend and Return Policy before dealing with the return requests. Please note that products can only be returned to our China warehouse and you have to open a

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How to Import an Excel or CSV Order?

If you do not have a store or website connected with our platform, your orders still can be dealt with through importing Excel Template manually. Here are the general steps. 1. Login in your CJ account> DropShipping Center > Imported Orders > Click the icon; 2. Click "Download" to downl

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How to Place a Manual Dropshipping Order to CJ?

CJ develops a feature that enables CJ customers to create orders on our platform with ease. Here are the general steps. 1. Go to Orders > Imported Orders > Click "Create orders" icon on the top right; 2. Select products in SKU List/All Products; 3. Fill in the shipping information; 4. Add to

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