The customers can split synced orders on the CJ platform. If you want to change the quantity or weight of the package before placing the orders, the function will make everything easy.
Note: Shipping methods like ePacket only allow the weight of packages under 2000g, so you can use the function to split the overweight order into 2 or more packages.
Here are the general steps.
1. Dropshipping Center > Imported Orders > click the split sign;
2. Edit the number/Click "+" or "-" to change the quantity and weight.
Here are the specific steps.
1. Please go to Dropshipping Center > Imported Orders to select the order that you want to split. Then please click the sign.
Note: Order split only supports 2 or more products in the order. Also, only one order can be separate per operation.
2. Edit the number/Click "+" or "-" to change the quantity and weight. Then please click "split" and the separate order will be synced to the "New Orders" section. The split is done after clicking "OK".
Note: Please pay attention to the "Split Order Instruction".
a. The separate orders can be checked in Imported Orders.
b. Store order number will not change, but the tracking numbers of the separate orders will vary.
Please contact us if you have any other doubts.