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Etsy Q&A | Top 12 Questions from Etsy Sellers with CJdropshipping

Etsy Q&A | Top 12 Questions from Etsy Sellers with CJdropshipping
CJSep. 18, 2021 03:22:283422

Etsy is an American e-commerce website focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home decoration and furniture, toys, art, as well as craft supplies and tools.


Joining and starting a shop on Etsy is free. But there are still basic selling fees: a listing fee, a transaction fee, and a payment processing fee. When you open your Etsy shop, you can also decide if you want to participate in their advertising services.


Recently, CJ has finished its integration with the Etsy platform. Etsy sellers can enjoy CJ’s free services including product sourcing, fast shipping, wholesale purchasing with no MOQ, print-on-demand service, custom packaging services, etc.


  Find more about dropshipping tips on Etsy here!


Here we collected the top 12 questions that Etsy sellers are concerned about the most:


Q1: What can I sell on Etsy?


A: Etsy is an online marketplace that focuses on handmade or vintage goods.


According to Etsy's official greetings: "Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures."


It is primarily associated with handmade toys, collectibles, art, home goods, vintage furniture, jewelry, clothing, and holiday items, in addition to crafts and craft supplies.



Q2: Is dropshipping allowed on Etsy?


A: If you are trying to upload products from store to store randomly, it is forbidden in Etsy. But in terms of Etsy's policy, if you work with suppliers, this is legal for Etsy. It means that you need to claim in your store's policy that the products are not yours and they are the property of a supplier that you work with.


Basically, Etsy doesn’t allow you to sell items that you didn’t design or manufacture yourself under the Handmade category. Reselling is allowed in the vintage and craft supplies categories.


Q3: What kinds of services that CJ can provide to Etsy sellers?


A: CJ, as a capable supplier, can provide services like free product sourcing, store order syncing, bulk order importing, order fulfillment with no MOQ, wholesale service, various fast shipping methods, print-on-demand service, custom packaging, 24 hours online support, and so on.


✅  Free Product Sourcing

✅  One-Click Product Listing

✅  Automatic Order Fulfillment

✅  No MOQ

✅  Fast Shipping with Reasonable Price

✅  Bulk Purchase Service

✅  Quality Inspection

✅  No Membership Fee

✅  24 Hours Online Support

✅  After-sales Service

✅  Various Add-on Featured Services


  Find comprehensive dropshipping on Etsy manual with CJdropshipping here!


Q4: How to use CJ to fulfill orders from the Etsy store?


A: Etsy users can find and purchase products from CJ, connect their stores and product with CJ. In this way, CJ can sync the latest orders from the Etsy store for you to manage the fulfillment.


You can pick up the shipping method and place orders on CJ, manually or automatically, which depends on you.


Also, If you are using CJ's POD services to design your products, CJ will find the factory to produce for you first and ship them to our warehouse to send the parcels to the end customer.


Q5: How can I place manual orders for my Etsy store?


A: CJ supports different ways to place orders. You can choose to create manual orders or import orders by Excel or CSV.


- create a manual order:


a. Go to Dropshipping Center > Imported Orders> Click "create orders" icon on the top right;

b. Select products in SKU List/All Products;

c. Confirm the product in the shopping cart;

d. Fill in the shipping information;

e. Add to cart and pay.


-Import orders by Excel/CSV:


a. Add the product to your SKU List first.

b. Then go to Dropshipping Center > Imported Orders > Orders > Click the icon.

c. Download our template and fill in the necessary information.

d. Upload the excel sheet by clicking the icon.



Q6: How to post product sourcing requests on CJ? Is this service free?


A: Every user can post sourcing requests on CJ for free.


You can go to Sourcing > Post Sourcing Request > Select Individual Product/Store Existing Products.


Fill in the required information, be reminded that the target price is the price you are willing to pay - your product cost.


Quite simple and easy. All you need to do next is waiting for us to find the supplier. Usually, the processing time will be within 48 working hours.


Q7: Can CJ make my sourcing products on the platform only visible for me?


A: Yes. We can help you with it. Products can be divided into two types on the CJ marketplace: public and partially visible.


Usually, every user can see public products. When the customer posts a sourcing request for himself/herself, he or she will have the privilege to make the product visible to him/her only.


For partially visible products, you could also contact your agent to help you with them. Besides, one thing you may need to notice is that your sourcing product will be public to all users if you don't have enough orders within two weeks.



Start your business with CJdropshipping


All-in-one dropshipping solution provider: product supplies, global logistics, free sourcing, POD, video shooting, and other dropshipping-related services.




Q8: How can I use CJ's POD services?


A: CJ provides featured services like print-on-demand products.

You can design and let us produce the unique item. We will find the supplier to print it, pack it up, and ship it out.


Go to My CJ > Print on Demand and click Design and save it. Then, find it in Design Myself and list it. And in this way, you could sell the product of your style to your customers. 



Q9: What should I do to fix the failed listing?


A: Here are some regular examples and suggestions for your references, if you failed to list them to Etsy.


- Reasons:


a. Your Etsy store status is 'Draft';


b. Language not enrolled;


c. Authorization unavailable due to disconnection of CSHIP app;


d. Exceeding the limit of uploading product images;


e. Payment template unavailable.


- Solutions:


a. Please ensure that your Etsy store status is 'Active' before listing products.


b. Log into your Etsy admin, go to Settings > Languages and translations > Start translating your shop > Manage shop languages, and ensure English is added.


c. You will not be able to list products from CJ to your Etsy store if you have disconnected the CShip app from your Etsy admin. Please ensure CShip is connected. If you have accidentally deleted CShip, please re-authorize your store in My CJ > Authorization > Etsy


d. You can only upload 6 images at most, so please make sure that you do not exceed the limit.


Contact your agent for help if the error is still not fixed after trying these methods, we will help you as fast as we can.


  Find regular listing failures in Etsy and suggestions here!


Q10: What kinds of situations may pose a risk to my Etsy account?



A: The possible causes may be included but not limited to are:


a. Reselling handmade items;


If Etsy is in doubt, they might ask you to prove that your items belong to you and they might also ask for progression photos.


b. Selling prohibited items;


on Etsy, some products are restricted or prohibited from being sold:


Alcohol, tobacco, medical drugs, drugs, drug paraphernalia


Hazardous material and weapons


Pornography content (explicit and mature content)


Hate items (which promote and support violence or hate, glorify hatred or racial and homophobic slurs against the members of any group)


c. Pending payment of your outstanding balance


If your billing method is refused, your account can be terminated and you still have to pay by some other means. Once you paid, you’ll be reinstated.


d. Being associated with another banned account

This can also happen if you log into your shop at a public place or workplace. Somehow, two shops logged in under the same IP might trigger Etsy’s banning algorithm.


e. Selling intangible goods and services

Services are not allowed to be sold unless they provide a tangible item. This doesn’t apply to digital products.


f. Infringing trademarks

Unauthorized use of a trademark can also lead to legal action against the seller.


Q11: Can I manage my own Etsy shipping?


A:  Yes, you can manage your own Etsy shipping. As long as you are following the Etsy shipping policy, you can freely use any shipping method of your choice. At the end of the day, just make sure your buyer receives their shipment.


Additionally, communicate accurate order processing times and comply with both local and international customs regulations.



Q12: How can I ask for support on CJ?



A: There are five ways that you can find instructions or contact us directly for help:


a. Help Center: Finding tutorials and FAQs about features and services on CJ.


b. To get online assistance, you can click the chatroom icon on the homepage and talk to CJ agents. Don't worry about the time difference between you and CJ, we arranged 24 hours online agents, so you can get a quick reply in real-time.


c. Contact us via WhatsApp: +8618067627100


d. Send an email to us: support@cjdropshipping.com


e. Submit tickets for support and advice.



Start your business with CJdropshipping


All-in-one dropshipping solution provider: product supplies, global logistics, free sourcing, POD, video shooting, and other dropshipping-related services.