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This article is mainly to introduce how to dropship POD products, the merits is to bring value to the customer. The essence is to provide your service from the perspective of the customer. There are several tips for you to refer to as follows:
1. Meet the expectations
Since you open an online store, you should know your ambition and your responsibility. Therefore, your target shouldn’t be making money alone, you also need to consider many external factors to keep your customer and to bring value to your customer. No matter help your customer to save time or save money, or other aspects, you should meet their expectations.
(1) Store credibility
First, you should keep store credibility for your customer, you should be reliable to your customer. For example, answer their question asap. Give feedback and solve problems in time, etc. Therefore you can gain trust from your customers and gradually establish store credibility.
(2) Items’ quality
Honestly speaking, product quality is of paramount importance to your POD products and customers, and it is also the most concerning aspect of your customer. Therefore, it is necessary to ensure the good quality of POD products which selling in your store.
(3) Excellent customer support
After you sell POD products to your customer, you should follow-up the service, and you should provide tracking number for your customer, and check the statue of the order. Of course, you should have considerate after-sale service for your customer and let them feel you are on the same page with them.
2. Be user-friendly
Working in service sector, a good temper and service attitude should be taken into consideration in our service. Patient, careful, enthusiastic and passion, etc should be cultivated.
3. Be informative
While you are engaging in POD industry, don’t think it is an easy task. You should put your energy and time into it, and of course provide enough photos of the product, specify the product details, shoot video or further photo if customer requested.
All of those considerate maintenance of the store will enable you to gain a good reputation and build a solid trust foundation for your further business. Wish this will give you a little help. Thank you for your time!