Some customers always confused about the question that why the tracking information of my package stays in a location for a long time without having change. Today we are talking about this question.

For international shipping, the custom is a very strict role. They are always inspecting parcels in bulk instead of one by one. When they find one hazardous article in a bulk large carton and happened one of the parcels（despite we are normally products) are also in this carton, then they will stop approving the large carton and take them aside. Next step, they will put to them a more advanced inspection, they will open the carton and inspect them one by one. For this period, it will take a very long time, that is why the tracking information stays still without moving.

So when our clients place an order and pay, we will send the tracking number to them so that they can check the tracking information conveniently. We also can help the clients to check if they request, and we always use ’17 track’, it is an efficient website to check the shipping information.

Anyway, we will try our best to prevent the products from loosing and promise to deliver goods to customers on time.

Thank you for your time and attention.