As we offer the custom packaging service for dropshipping orders, many customers show their interests. To make the process clear, here we summarize some problems you may encounter and how to proceed.
Here are the general steps.
1. Check the types of packaging;
2. Choose the packaging you prefer and design;
3. Packaging connection in My CJ > Products > Connection/SKU List;
4. Purchase the Packaging;
5. Wait for the packaging to arrive at our warehouse.
Here are the specific steps.
1. Check the types of packaging that CJ has.
Please go to My CJ > Custom Packaging. Here are two categories of customized packaging.
a. Pre-Designed Packaging: Here are all the packagings. Packaging with the icon (pencil and ruler) can be designed and packaging without that icon is for purchase directly.
b. My Custom Packaging: Your designed packaging will be displayed here. Here you can purchase them.
2. Choose the packaging you prefer and design.
Please enter the packaging page to Start Design. After finishing your own design, you can come to My Custom Packaging to purchase it.
Note: When you design your own packaging, please upload your design or logo with high quality (PNG file is better). Please make sure that you have designed on the right variant and you have chosen the right color.
3. Please go to Product > Connection / SKU List > Action to connect the customized packaging you have designed.
Note: Connection in the SKU List is for excel orders and manually created orders.
Connection in the Connection section is for orders synced from your store.
For now, one product can connect with more than 1 package, and at most 5 packages. How inspiring!
4. Purchase the packaging.
If you want to use the customized packaging, you need to
a. connect your customized packaging with the products;
b. purchase it;
c. pay for the whole order after your packaging inventory is stocked.
Please choose the right warehouse to stock the packaging inventory.
a. If your products are POD products, please choose the Jinhua warehouse;
b. If you have a private inventory of your products, please choose the same warehouse as that of your products.
c. If your products are ordinary products, please choose Yiwu (or Jinhua warehouse).
d. If your products are of special attributes, such as liquid, electronic products, or other special products, please choose Shenzhen warehouse.
e. If you are not sure, please ask your agent or the customer service in the chat room.
5. After finishing the payment, you can see the order status in the My CJ > Purchase list. The details of your customized packaging inventory in My inventory > Packaging inventory. It will show the "stocked" status if they have arrived at our warehouse.
Note: The packaging price will be deducted after they are stocked in our warehouse when you place an order in CJ, which means you don't need to pay for the packaging again in the order.
Only when the product and the packagings are in the same warehouse can the packaging inventory be deducted and can the packaging exist in your order. So if your packaging hasn't arrived in our warehouse, there won't be any packaging in your order even if you can see it in your order before you pay for it.