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How to Transfer your Store from Old Account to New Account?

Store transfer is available on the CJ platform. You can transfer from account A (Old Account) to account B (New Account). Notes: All data and connections will not be transferred to account B (New Account), so you need to set everything again. If you want to transfer all data and connections, please

How to Place a Sample or Testing Order?

Many of you may hear reviews of CJdropshipping, whether it's good or bad. We all know the best way to learn something is to experience. If you want to know CJ better, just go to place a test order.You should:1. Go to Dropshipping Center;2. Choose a product;3. Confirm the product in the shopping cart

How to Use Private Inventory?

The deduction of private inventory is really simple and smart. You can choose to deduct your inventory when you check your orders on the order confirmation page. The whole deduction process is as follows:1. Add Orders to Cart and Submit them.2. Set Inventory Deduction.3. Pay for Orders.1. Add orders

How to Return Dropshipping Orders to CJ?

Out of many reasons, subjective or objective, you might need to deal with the return request from your customers. In this case, you can refer to this tutorial based on CJ's Refund Resend and Return Policy if the buyer insists on returning packages. Please note that products can be returned to the Ch

How to Import an Excel or CSV Order?

If you do not have a store or website connected with our platform, your orders still can be dealt with through importing Excel Template manually. Here are the general steps. 1. Login in your CJ account> DropShipping Center > Imported Orders > Click the icon; 2. Click "Download" to download


How to Place a Manual Dropshipping Order to CJ?

CJ develops a feature that allows CJ customers simply to create orders inside the CJ platform. In the following, we will introduce:1. How to create orders for those special orders?a. Go to Dropshipping Center;b. Choose a product;c. Confirm the product in the shopping cart;d. Fill in the shipping inf

6 Order Status in Dropshipping Orders

Below are the six types of status of Dropshipping Orders:1. Awaiting payment.2. Pending.3. Processing.4. Dispatched.5. Completed.6. Closed.1. Awaiting Payment. Unpaid orders will be listed in Awaiting Payment where you can find and pay for them whenever you're ready. But the inventory for the order

How to Open/Close a Dispute on CJ?

We would like to help your business grow, and we will be responsible for each dropshipping order from CJ. Here we summarize the steps for how to open a dispute for bulk purchase orders (begin with 'ZF') and dropshipping orders. Every order will be handled strictly under Refund, Resend and Returns Po

How does CJ Work and What is the Overview

CJ Dropshipping is a comprehensive website to help every dropshipper from start to success. Product sourcing, warehousing, order processing and shipping, literally everything involved. In this tutorial, we will show you how all of these work on our website. Main parts of CJ's work:1. Product Sourcin

How to Combine Orders on CJ for the Same Receiver?

You can combine orders before payment when your customer places two or more orders and wants to receive them in one package. Besides, orders combination will save shipping costs.Here are the general steps: 1. Selected orders you want to combine;2. Check order information carefully;3. Check it on Imp

How to Create an Automatic Order on CJ?

Are you still doubt how CJ helps you deal with the orders in your store? Please follow the steps and create automatic orders on the CJ platform.Main Steps:1. Store Authorization.2. Product Searching/Sourcing.3. Product Listing/Connection.4. Add to cart & Pay. Here is a flowchart for your refer

How to Edit Product Stock in Your WooCommerce Store?

CJ inventory will not be synced to your WooCommerce store when you list a product. In other words, if the product inventory in CJ is 5, the number will not be automatically set in your store after you add the item, and you have an option to edit the product stock. Note: Even though CJ inventory is t


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